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Software, Manuals & Guides click here
View available software, manuals
and guides downloads and updates.

Video Guides click here
View software video tutorials and service video tutorials.

Guru DM Live Chat & Remote Support
If you wish to access our Live Chat & Remote Support, click the button to the right to download.
Guru DM Live Chat & Remote Support Online Hours:
Monday - Friday
5:00am to 5:00pm
(Pacific Time)
Once you click on the button above a small download will begin in order to install a small program that will enable the live chat function. Be sure to watch for your download acceptance button - usually at the bottom of your web page if you are using a Windows OS.

Software Training Webinars
Customers may enroll for software training webinars.

Price: $250.00 for approximately a two hour group Webinar. Last half hour is typically reserved for questions. Class attendees are required to have a phone and internet access.

Topics include:
  • Setting sign parameters
  • How to operate software
  • Scheduling Messages
  • Layering Messages
  • Crafting Effective On-Premises Advertisements
  • Wireless Security
The upcoming webinar schedule:
  • December 6th, 2013
  • December 13th, 2013
  • January 10th, 2014
  • January 17th, 2014
  • January 24th, 2014
Please call us for the specific times available for these webinars.
Call us directly at 800-729-4853 ext.529 to enroll in a Webinar.

Customers with advanced programming questions can schedule one-on-one training over the phone and internet with our technical support experts for $300.00 per session (up to two hours).

Contact Technical Support
Call 855-722-4878 Monday-Friday 5am to 5pm (Pacific Time).

Technical troubleshooting for sign problems is offered for signs with current warranties free of charge.

Customers with expired warranties or with third party configurations can troubleshoot with our technical support engineers for $350 per session (up to 2 hours).

Ask about our extended warranty programs.

Extended Warranty Plan
We have an extended warranty plan for our LED signs. Please call us for details and to purchase the extended warranty.

Guru Certified Technicians
Here are a few of the locations where our certified technicians and installers are located. We are continually expanding these locations with each graduating training class.

Certified Technician & Installer Training

Certified Technician & Installer Training
E-mail support@gurudm.com or call (855) 722-4878 for information about the next Guru Digital Media certified technician class.

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