Support: Contact Technical Support

Direct Technical Support

Direct Technical Support

Call: 855-722-4878

Office Hours:
Monday-Friday
5am to 5pm (Pacific Time).

Technical troubleshooting for sign problems is offered for signs with current warranties free of charge.

Customers with expired warranties or with third party configurations can troubleshoot with our technical support engineers for $350 per session (up to 2 hours).

Ask about our extended warranty programs.

Live Chat & Remote Support

Live Chat & Remote Support

If you wish to access our Live Chat & Remote Support, click the button below.

Live Chat & Remote Support

Online Hours:
Monday-Friday
5am to 5pm (Pacific Time).

Once you click on the button above a small download will begin in order to install a small program that will enable the live chat function. Be sure to watch for your download acceptance button - usually at the bottom of your web page if you are using a Windows OS.

Software Training Webinars

Software Training Webinars

Customers may enroll for software training webinars.

Price: $250.00 for approximately a two hour group webinar. The last half hour is typically reserved for questions. Class attendees are required to have a phone and Internet access.

Topics include:

  • Setting sign parameters
  • How to operate software
  • Scheduling Messages
  • Layering Messages
  • Crafting Effective On-Premises Advertisements
  • Wireless Security

Call us directly at 800-729-4853 ext.529 to enroll in a Webinar.

Customers with advanced programming questions can schedule one-on-one training over the phone and internet with our technical support experts for $300.00 per session (up to two hours).

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